Technical support
PC, laptop, and smartphone troubleshooting; basic hardware and software diagnostics; broadband optimization.
Portfolio · About Larck
Useful work, done with care.
I’m Jolan Clark A. Sorillo, known as Larck, an Information Technology graduate based in Iloilo City, Philippines. My experience spans customer service, office data and inventory work, and freelance IT support.
I’m pursuing desktop and technical support roles, as well as freelance work in technical support, data management, and SEO monitoring.
View full experience on my ResumeSkills summary
Ways I can help
Data management
Data encoding, inventory records, digital archiving, and record retrieval from office operations experience.
SEO monitoring
Google Search Console and Google Analytics monitoring, alongside basic HTML, CSS, and JavaScript updates.
Experience highlights
Relevant experience
From customer operations and records support to freelance IT and web/SEO work.
Customer Service Representative · Transcom
Iloilo City. Handled customer questions for a telecommunications account, documented interactions in CRM tools, and guided users through basic connectivity and account troubleshooting.
Office Assistant / Data Encoder · NISU Supply Office
Supported inventory tracking, document encoding and archiving, record retrieval, and day-to-day supply office operations.
Freelance IT and technical support
PC, laptop, and phone troubleshooting; broadband optimization; Google Search Console and Analytics monitoring; and basic HTML, CSS, and JavaScript website work.
Selected projects
Projects and practice
Draft descriptions are clearly marked where more detail is needed. No metrics or client claims are implied.
Bite Size by Tala
Food business · Co-run
A local food venture
Placeholder: describe the business, what you co-run, and the work you personally handle.
Replace with approved copy and imagesExodia
Gaming clan · Leadership
Community and rebrand
Gaming clan I lead, including its rebrand. Add details about the community and work here.
Replace with approved copy and imagesBebet Mobile Kiosk
Phone rental kiosk app
Manage a device session
App concept with PIN-protected admin controls, a session timer, and an app allow-list. Add final demo limits and supported-device details.
See app details →Piso WiFi
Networking setup
Network configuration
Placeholder: add the setup scope, equipment, and configuration details you want to share.
Replace with approved copy and imagesThis website
Personal website
Static portfolio and shop
Placeholder: summarize the design, SEO, and front-end work behind this site.
Replace with approved copy and imagesEducation
Information Technology
Bachelor of Science in Information Technology
Northern Iloilo State University (NISU), College of Information and Computing Studies (CICS), Web and Application Development.